At Access Travel your confidence and peace of mind remain at the pinnacle of our service to you during these unprecedented times.
For the latest information around both existing and future bookings, we invite you to view our FAQ’s below.
Where can I find the latest travel advice and information on where is safe to travel?
See our latest travel updates and advice regularly updated on our dedicated page.
Is Access Travel still accepting new bookings and is it advisable to book future travel?
Our team is working round the clock to meet the demand from our clients and are at your disposal to assist with essential travel and to help plan your next dream getaway while regularly following local government advice.
What flexibility is Access Travel offering against new bookings?
Many of our suppliers are offering enhanced flexibility against future bookings during the pandemic. Contact your dedicated travel team for the latest information and assistance with making your travel arrangements.
What assurance do I have when booking with Access Travel at the moment?
Booking with Access Travel gives you peace of mind and our agents are constantly following local government advice on when travel can resume across the world. As an ATOL protected agency, all flights and flight-inclusive holidays are financially protected. We recommend ensuring you have adequate travel insurance applicable to future bookings.
I have an existing booking arrangement through Access Travel, what are my options?
Please contact your dedicated travel agent to discuss any existing bookings and we will do our utmost best to assist, where possible, in the event travel is cancelled, we suggest you rebook your travel for a later date. In the event, you cannot undertake your travel arrangements you may need to claim directly for any losses incurred through your travel insurance.
How can I stay up-to-date with the latest travel announcements and travel information?
For the latest travel advice, view our dedicated page and sign up to our newsletter.
Are the Access Travel offices still open and what is the best way to contact my dedicated team?
Our teams are still working are the clock to meet the needs of our clients during these challenging times, contact us on +971(0)45677370 or by email to info@theaccessworld.com for assistance.